At GreenTick Inspections, we prioritize customer satisfaction. Our refund policy is designed to ensure fairness and transparency.

Important Notice:

For refunds, call us +1(909)-264-9909 or email us at info@greentickinspections.com. We have a 7-day refund policy, so requests must be made within 7 days of purchase. After that, no refunds. If you do not receive the product in 24 hours, contact us and you will receive it. If you need to correct your VIN, you can also reach out to us.

Eligibility for Refunds:

Inaccurate Data: Refunds are applicable if the report contains inaccuracies. Evidence must be provided, and refunds will be processed within 3-5 working days.
Non-Receipt of Reports: If your report is not delivered, notify us immediately for a refund.
Overcharging: Refunds will be provided for any overcharged amounts.
Internal Errors: Technical issues such as duplicate charges or empty reports qualify for refunds.

Non-Refundable Cases:

Refunds will not be issued if the data in the report is accurate. Complaints not meeting the listed conditions will not qualify for refunds.

How to Request a Refund:

To request a refund, contact us via:

Email: info@greentickinspections.com
Live Chat: Available on our website

Refunds are processed using the original payment method within 3 business days.

Chargebacks:

Initiating a chargeback without prior communication may cause delays. We encourage customers to contact us directly to resolve issues promptly.